Frequently Asked Questions
Q: Why does the color of the jacket vary?
A: The color of the jacket may appear differently due to variations in screen resolution and settings. Colors can look different based on your device’s display and lighting conditions. While we make every effort to provide accurate product images, slight color variations may occur.
Q: What is the leather made of?
A: Our jackets are crafted from high-quality genuine animal skin leather. Each animal’s skin is unique, with natural variations in texture and shade, giving each jacket its own distinctive look. We select premium leather to ensure durability, comfort, and a luxurious feel.
Q: Can I choose the shade of the leather?
A: Since our leather is sourced from genuine animal skin, natural variations in shade and texture are inherent. While we offer customization options, these variations add to the authenticity and uniqueness of each jacket. Rest assured, we select only the finest materials for each piece.
Q: Will the jacket I receive look exactly like the product image?
A: While we aim to provide accurate product images, slight variations in leather texture and shade may occur due to the handcrafted nature of our jackets. These differences contribute to the individuality of each piece, but the overall design, quality, and style will match the product description.
Q: Can I return or exchange the jacket if I’m not satisfied with the color?
A: If you’re not satisfied with the color, our refund and exchange policy may apply. Please check our Refund Policy for more information on how to return or exchange your jacket based on color satisfaction.
Q: How can I contact customer service for further assistance?
A: For any questions or concerns, feel free to contact our customer service team at 3amotoleathershop@gmail.com. We’re here to assist you with anything you need.
Q: Can I cancel my order if I’m not satisfied with the color?
A: Yes, you may cancel your order within 10 days of delivery for a full refund. Please refer to our Refund Policy for more details about cancellations and any applicable fees.
Q: Are there any additional charges for shipping?
A: No, we offer free worldwide shipping on all orders, so you can enjoy a seamless shopping experience without worrying about extra shipping costs. For more details, refer to our Shipping Policy for delivery information.